Act in Real Time
Field service in the fast-paced digital age requires a real-time, event-driven system so you can be sure technicians have the data, tools and skillsets required to get the job done.
With Personify, seamless collaboration between technicians and equipment means you can directly correlate real time data with how it’s being resolved.
Field Service powered by Personify
Dynamically locate and assign the best worker based on location, experience and equipment
Actively track the worker and their distance to the destination to ensure a timely response
Monitor equipment status, track the shipment of any additional parts and communicate with subject matter experts
Reassign service call if a breakdown or delay of service occurs